Privacy Policy

Your privacy is important to @lbers.net, therefore @lbers.net takes great care in handling the personal data of its customers in order to protect customer privacy. @lbers.net believes you should know what information they collect from you, as well as how that information is used, disclosed, and protected. @lbers.net has created this Privacy Statement to explain their privacy practices and policies. If at any time @lbers.net has access to personal data, @lbers.net shall be the data processor, and any actions performed by @lbers.net in relation to such data shall be solely governed by the agreement concluded between @lbers.net’s customer and @lbers.net.

@lbers.net will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this statement or our General Terms and Conditions. 

By using @lbers.net websites and services you agree and give consent to the terms set out in this Privacy Statement. This Privacy Statement was most recently changed on 19 September 2023. 

@lbers.net MAY COLLECT YOUR DATA WHEN 

  • You order a service from @lbers.net; 
  • You participate in a @lbers.net survey; 
  • You subscribe to a @lbers.net newsletter; 
  • You ask @lbers.net for information about a @lbers.net service, or contact @lbers.net with a question, comment or complaint. 

In addition, @lbers.net may collect data about you from referral partners and business directories. @lbers.net does not intentionally collect information from children under the age of 16. 

@lbers.net MAY COLLECT THE FOLLOWING DATA ABOUT YOU 

  • Your name, address, phone number, date of birth and email address; 
  • Your @lbers.net account information – such as @lbers.net services you ordered, your customer ID and service charges; 
  • Your contact with @lbers.net – such as a note or recording of a call or chat (e.g., IM) you make to or with @lbers.net, an email or letter you send to @lbers.net or other records of any contact you have with @lbers.net; 
  • Information about your payment methods, such as credit card number, bank account number or other banking information; 
  • Information provided by you to @lbers.net required for the execution of the agreement as referred to in Clause 4.4 of the General Terms and Conditions. 

PAYMENT INFORMATION 

Your payment transaction may be processed by one of our third-party payment vendors. These vendors are payment providers (e.g., a bank) who can process your payment on behalf of @lbers.net. 

@lbers.net MAY SHARE DATA ABOUT YOU WITH 

  • Partners or agents involved in delivering the services you’ve ordered with @lbers.net; 
  • Debt collection agencies or other debt recovery organizations; 
  • Law enforcement agencies, regulatory organizations, courts, or other public authorities to the extent required by law. 

@lbers.net MAY PROCESS YOUR DATA FOR THE FOLLOWING PURPOSES: 

  • Processing and provision of services; 
  • Conducting market research, conducting retention and customer satisfaction surveys, conducting marketing (including social media) and sales activities; 
  • Communicating with customers to provide information about services of @lbers.net and affiliated companies, to provide information about offers, orders, provision of services, payment, to handle complaints, and to answer questions from (potential) customers; 
  • Performing financial processes (including calculating, invoicing and collection of service charges), processing financial transactions regarding the acceptance of orders, checking solvency and granting debt collection rights to third parties; 
  • Ensuring the security of persons, goods, objects, and performing fraud detection; 
  • Conducting legal processes, including conducting legal proceedings, and collecting evidence for civil legal proceedings; 
  • Complying with statutory obligations, including the provision of data to authorized authorities in the context of criminal investigations and complying with (applicable) data retention obligations. 

COOKIES AND SIMILAR TECHNOLOGIES 

A cookie is a small amount of information that our websites can store on your computer or any other device used. Your device provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website. 

@lbers.net uses cookies to identify visitors and track visits to their websites, store login session information and remember your user preferences. 

Visitors can disable the storage of cookies in their web browser, but should be aware that doing so may affect the quality of the experience with a website. 

WHERE DOES @lbers.net STORE YOUR PERSONAL DATA 

Personal data collected by @lbers.net is stored and processed in the Netherlands. Personal data collected by affiliates, service providers or payment provider of @lbers.net may be stored and processed in any other country where they maintain facilities. 

HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA 

Your personally identifiable information is not available online through, e.g., a web portal. 

You can always contact @lbers.net using the contact details listed below this statement to access certain personal data collected by @lbers.net. @lbers.net will respond to requests to access (make available) or delete your personal data within 10 business days. 

You can choose whether you do not wish to receive promotional communications from @lbers.net by email, physical mail and telephone, or marketing communications (e.g., news and updates) from @lbers.net. You can exercise that right at any time by contacting info@lbers.net. 

SECURITY AND SAFETY FEATURES 

@lbers.net is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to enable protecting your personal data from unauthorized access, use or disclosure. E.g., we store the personal data you provide on encrypted computer systems and mobile devices that have limited access. 

CHANGES TO THIS PRIVACY STATEMENT 

@lbers.net will update this Privacy Statement when necessary to reflect customer feedback and changes in their services, or if changes in the law so require. Changes to this statement will be made at @lbers.net’s sole discretion. When they post changes to this Privacy Statement, @lbers.net will revise the “recently changed” date in introduction of the statement above and describe the changes in the announcement which is also made available on their website. If there are changes to the statement or in how @lbers.net will use your personal data, they will notify you by sending you an announcement. @lbers.net encourages you to periodically review this Privacy Statement to learn how it is protecting your data. 

HOW TO CONTACT US 

Based on the principal place of business, @lbers.net falls under the supervision of the Dutch Data Protection Authority (Dutch DPA). To learn more about or to contact the Dutch DPA, please visit https://autoriteitpersoonsgegevens.nl. 

If you have a question about our Privacy Statement, please send an email to info@lbers.net. We will respond to the question within 10 business days.